01 · Foundations
Set up the platform correctly
Learn the difference between the parent agency and a sub-account. Connect the domains, email, phone, users and calendar that make an account operational.
Open the setup guide →HighLevel training is most useful when it follows the order your business actually needs: foundations first, then a repeatable client build, then automation and SaaS packaging.
Start with the setup checklist01 · Foundations
Learn the difference between the parent agency and a sub-account. Connect the domains, email, phone, users and calendar that make an account operational.
Open the setup guide →02 · Repeatable delivery
Define pipeline stages, forms, calendars, custom values and a small workflow. Once it works, turn that baseline into a master snapshot for future accounts.
Learn snapshots →03 · SaaS and scale
Use SaaS Configurator when you sell platform access. Test billing, features, plan defaults and the customer checkout before you publish.
Build a SaaS plan →Start with the account structure and foundations: agency profile, domains, email, phone, users, calendar and a complete lead test. Do not build complex automation until the basic lead journey works.
Only if you plan to sell platform access as a software subscription. A service or retainer agency can use HighLevel without creating SaaS plans.
Onboarding comes after your own agency account works. Use a tested master snapshot as a starting point, then connect each client’s identity, domain, email, phone, team and data.
After the basic lead journey works. The automation workflow guide walks through connecting your pipeline, calendar and follow-up workflows so a lead moves to booked, closed and reviewed on its own.